The more you take care of your rented car, the lesser you pay. To make sure our cars are always in a good condition, service fees are applicable and we want you to know exactly what you pay for.
Rental
Default in Payment/Unsuccessful Charge of Installment/Monthly ExtensionAED 150 for 3 days delay and for more than 3 days AED 250
Late Return Fee1 day rental/AED 100 whichever is higher
Prepone/Postpone Reservation AED 50
Any Amendments to the Reservation/E-Ticket AED 50
Change of Installment Date (on approval) AED 250
Admin Fee on Rental Amount - Bank/Cash Transfer AED 50
Return of Vehicle in Different Emirates AED 50
Vehicle Recovery & Force Collection Charges AED 1,000
Delivery & Collection Charges (all booking types) AED 50/AED 100 per service as per location
Failure to Update Expired Documents AED 150
Security Deposit
Refund to Same Credit/Debit Card UsedNil
Refund to Renter’s Bank Account Only (if the registered credit/debit card used is cancelled - closure/cancellation letter from issuing bank is mandatory)AED 250
Payment
Request for Change of Credit/Debit Card DetailsAED 50
Admin Fee on Rental Amount - Bank/Cash TransferAED 50
Cancellation
Installment Cancellation After ChargingAED 150
Failure to Return Vehicle after Installment CancellationRental + AED 500
Rental Extension After Installment CancellationDaily Rental + AED 50
Refund
Cancelled by Selfdrive.ae & its Partners 100% Refund
Cancelled by Customer before Collecting Vehicle10% or AED 50 whichever is higher
Cancelled by Customer after Collecting VehicleNo Refund
Early ReturnNo Refund
Cancelled due to Incomplete Documents10% or AED 50 whichever is higher
Non-Rental
Salik Usage per Trip AED 5
Default in Payment/Unsuccessful Charge/Payment Decline of Salik AED 25
Non-fueling of Vehicles on Return/End of AgreementActual Fuel cost + 20%
Return of Unclean Vehicle Actual + 15%
Smoking Inside Vehicle AED 500
Lost KeysActual Cost of Key + 15%
Tampering with Vehicle/Salik Tag/Vehicle LogosActual + AED 150
Drained Battery/Leaving the Headlights on (during site visit)Actual Cost + 15%
Non-charging of Electric Vehicles when at or below 50 kms Driving Range AED 200
Traffic Fines
Fines less than AED 350 AED 50
Fines more than AED 35015% of the Fine Amount
Parking Outside of RTA Authorized Parking Zones AED 250
Leaving Vehicle in Unsecured Place AED 250
Accident
Failure to Provide Police Report (within 2 days) of Incident AED 250
Insurance Excess
Excess Amount in case of Accidents (irrespective of nature of the damage) with driver under 25 years of age or an unauthorized driverAED 3000 + 100% of the Total Claim Amount
BMW - Excess Amount in case of Accidents (irrespective of nature of the damage) with driver under 25 years of age or an unauthorized driverAED 5000 + 100% of the Total Claim Amount
Other
For any Legal Formalities, an Additional Fee will be Applicable. 15% of the Total Decline Amount + Any Legal Fees, Document Charges, Court Fees etc (as per actuals) Actual Charges + 15%