The more you take care of your rented car, the lesser you pay. To make sure our cars are always in a good condition, service fees are applicable and we want you to know exactly what you pay for.
Rental
Unsuccessful Charge of Installment/Monthly ExtensionAED 150 for 3 days delay more than 3 days AED 250
Late Return Fee1 day rental/AED 100 whichever is higher
Prepone/Postpone Reservation AED 50
Any Amendments to the Reservation/E-Ticket AED 50
Change of Installment Date (on approval) AED 250
Admin Fee on Rental Amount - Bank/Cash Transfer AED 50
Return of Vehicle in Different Emirates AED 50
Vehicle Recovery & Force Collection Charges AED 1,000
Delivery & Collection Charges (all booking types) AED 50/AED 100 per service As per location
Failure to Update Expired Documents with RenewedAED 150
Security Deposit
Refund to Same Card UsedNil
Refund to bank Account (In Renters Name Only - Only if the card used is closed provide with closure letter from issuing bank)AED 250
Payment
Change Of Card RequestAED 50
Admin Fee on Rental Amount - Bank/Cash TransferAED 50
Cancellation
Installment Cancellation After ChargingAED 150
Failure to Return Vehicle after Installment CancellationRental + AED 500
Rental Extension After Installment CancellationDaily Rental + AED 50
Refund
Cancelled by Selfdrive.ae & its Partners100% Refund
Cancelled by Customer before Collecting Vehicle10% or AED 50 whichever is higher
Cancelled by Customer after Collecting VehicleNo Refund
Early ReturnNo Refund
Cancelled due to Incomplete Documents10% or AED 50 whichever is higher
Non-Rental
Salik Usage per Trip AED 5
Unsuccessful Charge/Payment Decline of Salik AED 25
Unsuccessful Charge/Payment Decline for any Non Rental AED 150 for 3 days delay and more than 3 days AED250
Non-fueling of Vehicles on Return/End of AgreementActual Fuel cost + 20%
Return of Unclean Vehicle Actual + 15%
Smoking Inside Vehicle AED 500
Lost KeysActual Cost of Key + 15%
Tampering with Vehicle/Salik Tag/Vehicle LogosActual + AED 150
Drained Battery/Leaving the Headlights on (during site visit)Actual Cost + 15%
Non-charging of Electric Vehicles when at or below 50 kms Driving Range AED 200
Traffic Fines
Fines less than AED 350 AED 50
Fines Above AED 35015% of the Fine Amount
Parking Outside of RTA Authorized Parking Zones AED 250
Leaving Vehicle in Unsecured Place AED 250
Black Points clearing fee for UAE Resident AED 200
Black points clearing fee for Non UAE Resident AED 300
Accident
Failure to Provide Police Report (within 2 days) of Incident AED 250
Insurance Excess
Excess Amount in case of Accidents (irrespective of nature of the damage)
Economy CarsAED 1500
Sedan CarsAED 1500
Compact SUVAED 2000
SUV CarsAED 3000
Luxury (Depending on the Car Model)AED 3500 AED 5000
Excess Amount in case of Accidents (irrespective of nature of the damage) with driver under 25 years of age or an unauthorized driverAED 3000 + 100% of the Total Claim Amount
BMW - Excess Amount in case of Accidents (irrespective of nature of the damage) with driver under 25 years of age or an unauthorized driverAED 5000 + 100% of the Total Claim Amount
Other
For any Legal Formalities, an Additional Fee will be Applicable. 15% of the Total Decline Amount + Any Legal Fees, Document Charges, Court Fees etc (as per actuals) Actual Charges + 15%